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    3. COMMON PROBLEMS


    • 1.How many kinds of products do you have in your company ? and which certification you got?
      We have about over 300 designs, all products enjoy CE and RoHS certificate, our factory also have the ISO9001 certificate.
    • 2.How many production lines do you have?
      Our aluminum profile production base in Foshan, PC/PMMA lampshades production base and accessories production base is in Shenzhen , Global marketing center in Shenzhen.
    • 3.How to control the quality of your product?
      We are offering high quality products.We have a perfect quality management system, effectively ensuring the quality of  products.
    • 4.Where is your products main market?
       Our Main market are North America , Europe and Middle East Our LED profiles are welcome the market all of the world. We establish different agents in different countries.
    • 5.What is your minimum order quantity? How about your inventory?
      Our normal MOQ is 500M.We always keeps 5000M/design in stock
    • 6.I would like to know what is your generally company's delivery period ?
      For normal order the lead time is 7~10 days, for mass order the lead time is about 15 days.
    • 7.Is it possible we only buy PC cover or accessories seperately ?
      We are sorry, we only sale LED profile as a set , aluminum case, PC cover and accessories. We do not sale seperately.
    • 8.Can order products be tailored according to customer requirements?
      Our general LED profile length is 1M, 2M ,3M. We also can do the length as customer special requests.
    • 9.Is your company can do ODM or OEM project
      Yes, OEM and ODM project are welcome , but please meet our MOQ:1000M,thanks.
    • 10.Regarding the aluminum fixing hole, if we offer you our screw samples, can you change the hole size accordance to the screws ?
      Normally, we only sell as stardard produts. For opening a customized screws request to meet our MOQ.
    • 11.What's is your standard package ?
      Our package way is : Alumium case and cover is serpaterly packing. 1pc aluinum case packed in a PPbag, then 20pcs/bundle, servel bundle put in a carton. 1pc PC cover packed in a PPBAG, 25pcs/bundle ,servel bundle put in carton.


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