Common problems

Need help?
sales@aalights.com
know-How
  • How many kinds of products do you have in your company ? and which certification
    We have about over 400 designs, all products enjoy CE and RoHS certificate, our factory also have the ISO9001 certificate.
  • How many production lines do you have?
    Our aluminum profile production base in Foshan, PC/PMMA lampshades production base and accessories production base is in Shenzhen ， Global marketing center in Shenzhen.
Product
  • How to control the quality of your product?
    We are offering high quality products.We have a perfect quality management system, effectively ensuring the quality of products.
  • Where is your products main market?
    Our Main market are North America , Europe and Middle East Our LED profiles are welcome the market all of the world. We establish different agents in different countries.
  • What is your minimum order quantity? How about your inventory?
    Our normal MOQ is 500M.We always keeps 5000M/design in stock
Product werification & Warranty
  • I would like to know what is your generally company's delivery period ?
    For normal order the lead time is 7~10 days, for mass order the lead time is about 15 days.
  • Is it possible we only buy PC cover or accessories seperately ?
    We are sorry, we only sale LED profile as a set , aluminum case, PC cover and accessories. We do not sale seperately.
  • Can order products be tailored according to customer requirements?
    Our general LED profile length is 1M, 2M ,3M. We also can do the length as customer special requests.
  • Is your company can do ODM or OEM project
    Yes, OEM and ODM project are welcome , but please meet our MOQ:1000M,thanks.
  • What's is your standard package ?
    Our package way is : Alumium case and cover is serpaterly packing. 1pc aluinum case packed in a PPbag, then 20pcs/bundle, servel bundle put in a carton. 1pc PC cover packed in a PPBAG, 25pcs/bundle ,servel bundle put in carton.